Terms & Conditions

General terms and conditions of use of the site, including website disclaimer and website copyright notice; it should be used in conjunction with our privacy policy below.

I. INFORMATION AND OWNERSHIP

This website and all of its contents are property LONGEVITY WELLNESS WORLDWIDE, LDA, a company organized and existing under the laws of Portugal, with registered office at Metropolitan Business Center, Rua Fernando Namora, Zona 3 – Nº 4-7ºB, Colinas do Cruzeiro, 2675-487 Odivelas - Lisbon, registered before the Commercial Registry with single registration number 508707633 (hereinafter referred to as “Longevity” or “We” or “we”) and is protected by intellectual property and author rights.

For purposes of these terms and conditions a user of Longevity’s website is indistinctively identified as “User” or “You” or “you”.

We only provide these Terms and Conditions in the Portuguese and English languages, and the Portuguese version will prevail for all legal effects.

These Terms and Conditions do not replace any contracts executed for the provision of Longevity services.

This website provides general information on the services we provide.

You may get additional information on our services and on our client/partner contract terms, by sending us and email and/or contacting us for such purposes. Our contacts for such purpose are: reservations@longevityvilamoura.com.
 

II. ACCURACY OF INFORMATION

Although we do everything in our power to ensure that all information on the website are exact we cannot guarantee that all information is precise and updated at any particular time. The website contains a large amount of information and it is possible that errors may occur in searches for this information. Therefore, we do not accept any responsibility for errors or omissions in terms of the content of the website.

If you find incorrect information on the website please inform us and when we agree we will correct it, as soon as it is practical to do so.

We accept no responsibility for the content of any website for which there is a hypertext link from this website.

III. ACCESS AND USE

By using this site you are accepting these terms and conditions, irrespectively of the delivery platform or device you use to access this site. Should you not agree with the Terms and Conditions you should refrain from using this site.

User’s permitted use:

  • View content from a device that is compatible with this site and save some of the information on your device, for your exclusive personal use;
  • Print single copies of some of the information for your exclusive personal use;
  • Share content by using the tools we make available in this site;
  • Download our RSS feed and view them for your exclusive personal use.

All other possible uses of this website and its contents are not allowed, including but not limited to:

  • Use the content for any unlawful and/or immoral purpose;
  • Republish material from this website (including republication on another website);
  • Copy, disseminate, modify, distribute or use for a commercial purpose the content made available through this website;
  • Remove any copyright or trademark notice on any of the materials made available through this website;
  • Use this site for dissemination of malicious computer software;
  • Use this site for automated data collection, such as data mining;
  • Use this site to transmit or send spam emails.

Links to user’s websites:
You may insert hyperlinks to Longevity’s site in your websites, without reproducing its contents. You may insert a hyperlink that links to our website pages, provided you comply, cumulatively, with the following:

  • You will not associate your products or services to our products and services, through insertion of an hyperlink to our site, creating the idea that Longevity is associated to or endorses and/or validates the ideas behind User’s site and products or services;
  • You may not insert a hyperlink to your site in the event such site is directly or indirectly linked to illegal, immoral or inappropriate content;
  • You may not insert a hyperlink to your site in the event your site or service infringes the intellectual property or author rights of any third party;
  • You may not insert a hyperlink to your site in the event your site or service does not comply with all relevant laws and regulations.
Access to the website may be suspended temporarily or permanently without prior notice at our discretion. Although we do everything possible to ensure that the website is available 24 hours per day, we are not responsible if, for any reason, the website is not available at any time or for any period of time.
 
Restricted access
Access to certain areas of this website may be restricted. Longevity reserves the right to restrict access to areas of this website, or indeed this entire website, at Longevity’s discretion.

If Longevity provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential.
Longevity may disable your user ID and password in Longevity’s sole discretion without notice or explanation.

IV. OUR RESPONSIBILITIES AND LIABILITIES

Longevity makes neither representations nor warranties in relation to this site and the contents therein provided. They are made available as is and is general information only. Any advice that you may wish to obtain in relation to the services described through our website you should email us or contact us.

Longevity endeavours its best efforts to provide all the contents duly updated but it does not guarantee that all the contents are error free, correct and/or updated at all times.

Longevity may at any time and without pre notice change the contents of this site. Any changes to it will be communicated in the website. Information on the last update is shown below at X.

Longevity does not guarantee that the site is available at all times.

Longevity does not guarantee that the site is error free and that it does not contain harmful files, worms, Trojan horses, rootkits, spyware, malware and malicious computer software and similar.

You are responsible for maintaining your equipments duly and adequately protected against such harmful elements.

Longevity is not responsible, within the legal limits, for any interruptions or denials of service as a result of any third parties access to this site’s pages and contents.

We will not be considered responsible for damages resulting from contracts, legal documents, or others for the use or inability to use this website or any material contained within it, or any action or decision taken as a result of using this website or that material.

Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit.

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

Indemnity
You hereby indemnify Longevity and undertake to keep Longevity indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Longevity to a third party in settlement of a claim or dispute on the advice of Longevity’s legal advisers) incurred or suffered by Longevity arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

Breaches of these terms and conditions
Without prejudice to Longevity’s other rights under these terms and conditions, if you breach these terms and conditions in any way, Longevity may take such action as Longevity deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

V. OWNERSHIP OF COPYRIGHT / INTELLECTUAL PROPERTY AND AUTHOR RIGHTS

The copyright in this website and the material on this website (including without limitation the text, computer code, artwork, photographs, images, music, audio material, video material and audio-visual material on this website) is owned by Longevity and its licensors.

For the avoidance of doubt, this website, its design and all of its contents are protected by the applicable national and international intellectual property and author rights laws, being Longevity exclusive property, unless otherwise stated. Any and all content, including text, photographs, images, videos, logos, icons and any other made available in this site are protected by the mentioned laws. Any copy (except for your exclusive personal use), reproduction, transmission, use, modification, amendment, sale, distribution, publication, making available or any other use, by any means, without Longevity’s written consent is not allowed and may and will bring legal proceedings against you seeking monetary damages and an injunction to stop you using those materials, as well as you could also be ordered to pay legal costs.

Data mining
The automated and/or systematic collection of data from this website is prohibited.

VI. PRIVACY

Longevity may collect and process personal data from you when you are accessing or using this Website. In such instances, the privacy rules described in our Privacy Notice are applicable.

For further information and details on the collection and processing of personal data please read our Privacy Notice below.

VII. COOKIES

When you visit our website and browse through our website pages, we may place cookies on your devices, if you have previously accepted to receive cookies. In such instances, the privacy rules described in our Privacy Notice - Cookie are applicable. For further information and details on cookies please read our Privacy Notice.

VIII. THIRD PARTY SITES AND SERVICES

Longevity may contain links to websites containing product and services provided by independent third parties either directly or through frames.

You may decide to purchase or use, through such third parties websites, third party products or services made available. Please note that neither our privacy policy nor these terms and conditions apply to such third parties.

Links to such third party’s websites does not constitute an endorsement of such website and Longevity makes no recommendations, endorsement, representations or warranties whatsoever in respect of the websites and/or the services and products therein advertised.

Notwithstanding the previous paragraph, links made available through Longevity website may indicate that there is a collaboration agreement between the parties. .

IX. APPLICABLE LAWS

These terms and conditions are governed and subject to Portuguese Law. In this case, both User and Longevity agree that the civil courts of Lisbon (Portugal) will have exclusive jurisdiction to settle any dispute which may arise out of, under, or in connection with the interpretation and/or execution of these Terms and Conditions.

X. CHANGES TO THE TERMS AND CONDITIONS

These Terms and Conditions are effective from 19 December 2014. Longevity may from time to time make changes to these Terms and Conditions. You will be notified of these changes through notice of change here.

Privacy Notice

This Privacy Notice contains the rules applicable to the collection and processing of personal data by Longevity Wellness Worldwide, Lda.

This Privacy Notice contains the rules applicable to the collection and processing of personal data by Longevity Wellness Worldwide, Lda.

These rules do not supersede any provisions that have been specifically agreed with any of clients, partner and/or providers.

For purposes of this Notice, You and/or Client and/or Patient and/or User are indistinctively used to mean the owner of the personal data.

By providing us with your personal data you acknowledge and declare that:

  • You are above 18 years old.
  • You understand the Portuguese or the English languages.
  • You authorize the collection, processing and use of the personal data in the terms contained herein.

A) IDENTIFICATION OF COMPANY RESPONSIBLE FOR THE PROCESSING

Longevity Wellness Worldwide, Lda., a limited liability company with registered offices at Metropolitan Business Center, Rua Fernando Namora, Zona 3 – Nº 4-7ºB, Colinas do Cruzeiro, 2675-487 Odivelas - Lisbon, taxpayers’ VAT number 508707633.
Contact details: reservations@longevityvilamoura.com

B) PURPOSES OF THE PROCESSING OF THE PERSONAL DATA

Longevity provides premium health and wellness services and facilitates the provision of other medical services by third parties.

Longevity services include the provision of medical and wellness services.

For this, Longevity needs to collect personal and health information for the purposes of:

  • Submit a taylor made proposal and provide the proposed health and wellness services to Client and provide relevant data to a third party medical provider.
  • Send to client marketing information on other services that Longevity may develop in the future and that it believes are of interest of client, provided client has given its consent and has not opted out.

C) IDENTIFICATION OF CATEGORIES OF DATA THAT WILL BE COLLECTED

Personal data for proposal elaboration:

Name, email, address, telephone number for contact, identification of the desired programme/service, age, gender, local medical doctor and place where he/she can be contacted (if applicable), profession, nationality.

Health data:

Information related to the programme/service that client wish to acquire, clinical history and health situation (if applicable), medication that client is taking or any other relevant health details and condition that may influence the programme/service that is being acquired. Longevity collects your data after your specific consent by telephone, email or through a form in our website or sent by email.

Obligatory information is marked with an *. Failure to provide such obligatory information will result in Longevity being unable to send a quote and/or proposal and/or not provide the services, whichever applicable. We will maintain your data for the time strictly necessary for the completion of each of the purposes mentioned above or for further legitimate purposes or for the period authorized by the National Data Protection Authority (CNPD). Notwithstanding the above, Longevity may retain some categories of data for a longer period for compliance with legal requirements.

D) RECIPIENTS OR CATEGORIES OF RECIPIENTS OF SUCH DATA

  • Hospitals & Laboratories – data will be communicated to the hospital that will be performing the elected medical procedure and or diagnostics.
  • Hotel/Resort - data will be communicated to the hotels/resorts where Longevity services are provided.
  • Insurance companies – data will be communicated in the event client informs Longevity that it intends to use insurance company to coverage the costs of the medical procedure.
  • Travel Agency – only personal data is communicated for purpose of provision of the touristic services associated to the health and wellness tourism package.

These third parties will be bound, through signature of a written contract with Longevity, to maintain confidentiality on the data received and to adopt the technical and organizational measures adequate to protect personal data against unauthorized access or use, change, unlawful or accidental destruction and accidental loss, in those instances where they will act as data processors for such information.

The data to be transmitted to these 3rd parties is on a need to know basis a restricted to minimum necessary to allow them to provide such services.

Longevity may also have to communicate personal data to authorities and regulatory bodies, such as tax and social security authorities, for purposes of compliance with relevant local and regulatory laws.

E) RIGHT OF ACCESS TO AND RIGHT TO RECTIFY YOUR PERSONAL INFORMATION

  • You have the right to access, rectify and delete your personal information at any time.
  • You may opt out of receiving marketing materials from us.

You may exercise any of these rights in writing through email to: reservations@longevityvilamoura.com

F) TRANSFER OF DATA OUTSIDE EU

Data will not be transferred outside the EU, unless otherwise settled.

G) SAFEGUARDS TO DATA

Longevity has adopted appropriate organizational and technical measures for the safety of the personal data and to prevent unauthorized access or use, alteration, unlawful or accidental destruction and accidental loss of such data, including but not limited to, restriction of physical and logical access to data, logical separation of personal data and health data, database encryption, amongst others.

Online collection of data:

Please be advised that data that is collected/transmitted through an open network, may circulate without safety conditions and there is the risk that it may be seen and used by non-authorized third parties. Therefore, we advise you to adopt further additional security measures when using the internet for purposes of transmitting your personal data, such as encryption, using updated firewalls and antivirus duly updated, amongst others.

As provided for in the relevant laws, collection and processing of health data will be conducted by a health professional subject under national law or rules established by national competent bodies to the obligation of professional secrecy or by another person also subject to an equivalent obligation of professional secrecy.

H) COOKIES - AUTOMATIC COLLECTION OF DATA

Longevity may use cookies, web beacons or other similar files in its website in order to improve performance and enhance the User experience.

Cookies are small text files that a website may put on User’s computer or mobile device in order to recognize the device the next time the User visits the website. It is a common practice in the internet as this enables the recognition of the User when browsing the web. For instance, when a User returns to the previous page of a website, the cookie enables him/her to come back to the selected page with the preferences that the User had previously selected.

Some cookies contain personal identification (for instances when you use “remember me”, the cookie stores your username which can be formed by your own name).

Most internet browsers use cookies but, likewise, they allow User to turn off such functionality.

Should you wish to know more about cookies and how they can be deleted, you may visit, amongst others:
www.allaboutcookies.org;
www.microsoft.com/info/cookies.mspx;
support.google.com/chrome/answer/95647?hl=en-GB.

I) APPLICABLE LAWS

This privacy notice is governed and subject to Portuguese Law. In this case, both User and Longevity agree that the civil courts of Lisbon (Portugal) will have exclusive jurisdiction to settle any dispute which may arise out of, under, or in connection with the interpretation and/or execution of this Privacy Notice.

J) CHANGES TO THIS NOTICE

This Notice is effective from 19 December 2014. Longevity may from time to time make changes to this Privacy Notice to reflect any changes to our privacy practices in accordance with changes to legislation, or to the Longevity website. You will be notified through notice of change in this website.